Protecting Facilities • Supporting Staff • Improving Outcomes
• ER transfers cost facilities $2K–$5K each
• Citations (F758, F744) tank star ratings & referrals
• Staff burnout drives turnover and recruitment costs
• Weekly leadership case reviews (DON/MD)
• Staff tools: cue cards, playbooks, de-escalation guides
• Compliance-ready reports surveyors expect
One avoided ER transfer covers the pilot cost
Preventing one citation saves thousands
Retaining one CNA offsets program